Shipping & Delivery
When you place an order, we suggest you have it delivered to a work address rather than a home address, as our couriers only deliver between 9am and 5pm, and may require a signature on receipt.
Your order will be dispatched via the most suitable carrier, depending on size and weight.
Shipment is FREE and there are no additional Import Fees to pay on delivery.
We kindly inform that prices are ALL-INCLUSIVE, meaning that the published price and order payment already reflect Value Added Tax (VAT) Exemption and include all shipping and import fees. There should be no extra charges payable upon collection or receipt of the package.
Please be informed that due to Customs Policies, some shipments may be considered a company import instead of a personal good import.
Company imports require a broker and in this case Clients will be asked to assign a broker and pay for the fees to clear the package through Customs.
Regretfully, additional costs related to external broker services are at the Client’s expense.
Once your parcel has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures.
If you aren't available when your parcel is delivered, the delivery driver will leave a calling card with instructions to pick it up.